Frequently Asked Questions

Everything you need to know about shopping with Skipp.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Returns are free for domestic customers.

How do I find the right size?

Each product page features a detailed 'Size Guide' button. We recommend measuring a similar garment you own to compare against our specific item dimensions.

What payment methods do you accept?

Skipp accepts all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna or Afterpay.

Are your materials sustainably sourced?

Yes, we prioritize eco-friendly fabrics including organic cotton and recycled polyester. Detailed material information is listed under the 'Sustainability' tab on every product page.

Can I change or cancel my order?

To ensure fast delivery, we process orders quickly. You can change or cancel your order within 60 minutes of placement by contacting our support team.